1. SHIPPING COVERAGE

We deliver across India through trusted logistics partners. Delivery to remote or restricted areas may be subject to availability and additional timelines.

2. ORDER PROCESSING TIME

  • Orders are processed within 1–4 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

3. DELIVERY TIMEFRAME

  • Standard delivery takes 7–10 business days from the dispatch date.

  • During festive seasons or sales, delivery may take up to 15–20 business days due to high demand.

  • Bulk or customized orders may have longer lead times, which will be communicated at the time of order confirmation.

4. SHIPPING CHARGES

  • Shipping charges are included in the product price for most orders.

  • For bulk or custom orders, additional delivery charges may apply and will be informed before processing.

5. ORDER TRACKING

  • Once your order is shipped, you will receive an email/SMS with tracking details.

  • You can also track your order from the “Track Order” section on our website using your order ID and registered contact details.

6. MULTIPLE SHIPMENTS

For orders containing multiple products, items may be shipped separately to ensure faster delivery.

7. DELAYED OR FAILED DELIVERY

  • If delivery is delayed due to unforeseen circumstances, we will notify you promptly.

  • In case of incorrect or incomplete address details provided by the customer, re-delivery charges may apply.

8. DAMAGED PACKAGES

If you receive a damaged package, please take photos, make an unboxing video, and contact us within 48 hours so we can assist with a replacement or refund as per our Return & Refund Policy.

9. CONTACT FOR SHIPPING QUERIES

📞 Phone: 9993719707
📧 Email: info@deydecor.com
⏰ Hours: Monday to Saturday, 10 AM – 8 PM